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AGENDA
DOUBLETREE BY HILTON
CEDAR RAPIDS CONVENTION COMPLEX
GRAND BALLROOM
TUESDAY, OCTOBER 6, 2026
Registration
7:00 AM - 8:00 AM
Grand Ballroom Foyer
Buffet Breakfast
7:00 AM - 8:00 AM
Grand Ballroom C
Introductions & Announcements
8:00 AM - 8:15 AM
Grand Ballroom AB
TJ Greenwood, Manager, Risk Safety Services, Safety Management Services Company (SMSC)
The Accident that Changed Everything
8:15 AM - 9:15 AM
Grand Ballroom AB
Safety Consultant, SMSC
Lessons learned from significant workplace events, warning signs, failed controls, and practical takeaways applicable to any industry.
Stronger Together: Maximizing Results Through Your TPA Partnership
9:15 AM - 10:15 AM
Grand Ballroom AB
Chris Puetz, Sr. Training Specialist, CBCS
Successful workers' compensation programs aren't built on handling claims alone—they're built on leveraging the right expertise at the right time. Learn how self-handling claims can expose organizations to unnecessary costs, compliance risks, and operational inefficiencies. This session explores practical strategies for partnering effectively with your Third-Party Administrator (TPA) to improve claim outcomes, control costs, accelerate claim resolution, and achieve better results for injured employees and your organization.
When Safety is Not the Safety Manager's Job
10:30 AM - 11:30 AM
Grand Ballroom AB
Safety Consultant, SMSC
Strategies for building ownership among supervisors, managers, and employees while creating accountability that works.
Member Benchmark Exchange
11:30 AM - 12:00 PM
Grand Ballroom AB
Safety Consultant, SMSC
Facilitated discussion regarding orientation, inspections, training, near-miss reporting, and accountability programs.
Lunch
12:00 PM - 1:00 PM
Grand Ballroom C
When Training Fails: Why Employees Don't Do What They Were Trained To Do
1:00 PM - 2:00 PM
Grand Ballroom AB
Safety Consultant, SMSC
Explore the gap between training completion and employee competency, including knowledge retention, skill verification, coaching techniques, and practical methods for ensuring training changes behavior in the field.
Using Technology to Reduce the Administrative Burden of Safety
2:00 PM - 2:45 PM
Grand Ballroom AB
Safety Consultant, SMSC
Practical applications of AI and technology for documentation, policies, investigations, and training materials.
Captive Member Panel
3:00 PM - 4:00 PM
Grand Ballroom AB
Moderated by SMSC
Captive Member Best Practices Presentation
4:00 PM - 4:40 PM
Grand Ballroom AB
Captive Members
Closing Remarks
4:45 PM - 5:00 PM
Grand Ballroom AB
TJ Greenwood, Manager, Risk Safety Services, Safety Management Services Company (SMSC)
Networking Reception
5:00 PM - 7:00 PM
Parlor Ballroom
Food stations and beverages will be provided.
WEDNESDAY, OCTOBER 7, 2026
Buffet Breakfast
7:00 AM - 8:00 AM
Grand Ballroom C
Breakout Options
Captive Specific Sessions
8:00 AM - 11:30 AM
Acres - Meeting Room 310
CSIL - Grand Ballroom A
Security - Grand Ballroom B
Acres - TJ Greenwood, Manager, Risk Safety Services, SMSC
CSIL - Nate Gump, Safety Consultant, SMSC & Scott Christenson, Safety Consultant, SMSC
Security - Austin Smith, Safety Consultant, SMSC
Topic #1 - Captive Performance Review and Update
Topic #2 - Captive Strategic Planning Discussion
Topic #3 - Training That Actually Changes Behavior
Topic #4 - Turning Data into Action
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